Not in love with your new purchase? Please contact our customer service team, we’d be more than happy to help you sort your issue out and find the best solution for you!
Since your order is custom printed just for you:
We aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page.
Our policy lasts 30 days. If 30 days have gone by since the day you receive the products, unfortunately, we can’t offer you a refund or exchange.
Please send all returns in original condition (unworn, unwashed and with original tags attached). We ask that when you first try on our tees, you don’t wear any cologne/perfume/deodorant that may cause a scent or mark on the item (or we might not be able to accept the return).
Please kindly note that all shipping costs to send exchanges and returns to us are the responsibility of the customer.
We will either exchange the item for another comparable item of your choice or, if preferred, refund the purchase price upon receipt. We will refund delivery charges if you originally received a faulty product or if we shipped you the wrong item. Unless otherwise indicated, all exchanges will be sent out via standard shipping.
**If your order included a promotion, the return may bring you under the promotional threshold and the amount of the refund will be reduced by the retail value of the free item.**
To process a return, please send an email to [email protected] with the following information and we will reply with instructions on how to ship your item back to The Unik Bookery.
- Order number
- Name and address
- Products being returned
- Reason for return
- What you would like to do (refund or exchange)
- Picture of the product that you received
Order Not Received
If your item has not arrived within 60 days, contact one of our heroes through our Contact us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)